Magento
v/s
Concord
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High performance without the complexity
Concord and Magento are quite different in their underlying philosophies. While Magento is open-source with a paid tier, the cost of customizing the platform and the need for third-party extensions is quite high.
The Verdict

Unmatched flexibility
Concord delivers features and customization options previously only available to larger businesses using the Paid Magento Commerce/Cloud Plans.

Built-in features vs. extensions
Concord doesn't require third-party extensions to address the core functionality required by growing businesses

Growth without limits
Concord merchants don’t have to worry about hitting a ceiling in platform capabilities.
Summary comparison table
Magento
Concord
Platform Type
- Hosting not included; expensive when self-hosted and cloud-hosted
- Cloud-based, SaaS Platform with your choice of cloud vendor
-
An open-source eCommerce platform that comes in three editions:
Magento Open Source (free)
Magento Commerce (paid)
Commerce Cloud (paid)
- A subscription-based service with no tires
- Open Source Platform
- Proprietary-based Platform
eCommerce Store Design
- 14+ store designs available
- Build your frontend without any constraints
The Tech Stack
- Monolithic
- Microservices architecture
- Complicated, limited API
- API-first architecture
- Hosting not included
- Cloud-native with the ability to deploy on any cloud of your choice
- Single platform
- Headless platform
Key Differentiators
- No domain included
- Get any domain that suits your business
- Expensive third-party customer support
- Deep customer engagement model
- Limited support for options and product variants without extensions
- Unlimited support for options and product variants
- Supports a limited set of discount/offer and loyalty program types out of the box without extensions
- Supports a limitless number of discount/offer and loyalty program types out of the box
- Matured Platform
- Newer Platform
- Limited reporting and analytics capabilities without extensions
- Powerful advanced business intelligence
- No Initial Cost
- Minimal Setup Cost
- Slow on small or shared servers
- Cloud-based, enterprise-grade scalability, eliminating the need for servers
- Complicated for the beginners
- Easy to use
- The cost of development is very high
- Fully customizable using Concord’s in-house developers
- Still has a lot of errors
- Error-free platform with a thoroughly tested code base
Why opt for Concord
Here’s a feature-by-feature comparison of some of the differentiators in more detail.
- High cost of customization
- Enterprise-grade scalability
- Unmatched code quality
- Customer care, engagement & support
- Conversion Focus
- Support for discounts, offers and loyalty programs
- Limited Support for variants
- Reporting and analytics
Magento
Magento developers are an expensive lot. The cost savings realized by using an open-source platform are all but lost to the high cost of eveloper resources. The code quality of the customizations is seldom made according to the right specifications posing a big challenge to merchants using Magento.
Concord
Concord’s in-house developers ascertain the needs of your business to build secure, high-quality microservices that are infinitely scalable. Our development teams work with absolute transparency helping you get the features and capabilities your business needs, all the time, every time.
Magento
While Magento is good for smaller online shops, larger enterprise features are available only in Magento Commerce Cloud which can cost as much as $40,000 a year.
Concord
Built on a microservices architecture, Concord is infinitely scalable. All the features are built on the premise of a fast-growing enterprise.
Magento
An open-source platform, Magento still has a lot of code quality issues with several support tickets staying open for several years. Merchants have to hunt for solutions and quick fixes using a combination of Quora and online support forums.
Concord
Concord believes in pristine code that is unit tested and highly reliable. Our testing methodology ensures every feature and function is tested thoroughly by an in-house testing team. We guaranteed a robust platform free of errors and vulnerabilities
Magento
Magento doesn’t provide a breadth of support types like Concord. If using Magento Open Source, you can only find answers from other experienced users and developers on Magento Forums. When you sign up for Magento Commerce and Magento Cloud, you’ll get more support through live chat and email but that is the extent of support you get.
Concord
Concord includes world-class support. No other eCommerce platform can boast the kind of in-house support and services that Concord offers. Our onboarding teams help you migrate and launch with ease, with 24/7 chat, email and phone support for technical issues. Our support team is focused on helping you grow.
Magento
Magento themes are often missing key features that help improve conversion. As with Shopify, free themes are too basic and ultimately require plugins to customize. For less technically adept merchants, this can mean they need to hire a developer for these optimizations.
Concord
Concord merchants can easily provide product comparisons and quick views on category pages. Our native product comparison feature makes it easy for shoppers to easily compare two or more products side by side on a single page. Offering a product quick view can make it easier for shoppers to see more information about a product without leaving the category page.
Magento
Magento lacks cart-level discounts and merchants must rely on extensions for a wide range of discount functionality including any type of cart level discounts, quantity breaks/tiered pricing, automatic discounts/pricing for specific customer groups.
Concord
Concord merchants don’t have to worry about paying for another app or creating multiple products to troubleshoot these types of limitations. Merchants can also display their options in a wide range of styles with complete freedom. This same level of functionality would require third-party apps on Magento.
Magento
Product variants allow merchants to showcase product attributes to help upsell shoppers on features. While Magento supports a few variants per product, they are limited and working around these limits requires additional extensions that add complexity.
Concord
Concord merchants don’t have to worry about paying for another app or creating multiple products to troubleshoot these types of limitations. Merchants can display their options in a wide range of styles.
Magento
Product variants allow merchants to showcase product attributes to help upsell shoppers on features. While Magento supports a few variants per product, they are limited and working around these limits requires additional extensions that add complexity.
Concord
Concord merchants don’t have to worry about paying for another app or creating multiple products to troubleshoot these types of limitations. Merchants can display their options in a wide range of styles.
Headless solutions enable brands to make changes quickly to stay current, which is vital in today’s retail landscape. Businesses are competing for mindshare and battling the rising costs of customer acquisition.
We’ve decoupled the presentation layer from our commerce engine, giving businesses the freedom to simultaneously run multiple stores across various front-end solutions. The core components of our platform are open to extension and connection to any other environment, so you can increase efficiencies and reduce bottlenecks. With headless, businesses can create commerce experiences in other platforms using powerful APIs.
With Concord, the core components of our platform are open to extension and connection to any other environment to increase efficiencies and reduce bottlenecks.
Why Concord
The MACH-X-powered, Concord platform opens up a world of possibilities. There are truly no limits.

Create visionary, fast websites

Get unmatched flexibility, agility and speed

Complete ownership over site architecture

Boost marketing effectiveness

Accelerate speed to market

Optimize conversion rates
