The future-ready digital commerce platform

Combine API-First, Cloud-native Microservices
with the Headless paradigm for unmatched
flexibility, agility and speed

Extensibility in Concord

Data Model Extensibility

Product / Product Types Custom Types Custom Objects

Behavior Extensibility

Custom state machines Subscriptions API extensions

Business Tools Extension

Business Center Custom Application

Business Center Custom Application Win at Digital commerce by rapidly launching capabilities and supporting customizations. Get started with a future-ready platform that turbo charges your commerce with plug-and-play agility and flexibility. Legacy eCommerce systems can’t support new touchpoints such as Mobile Apps, Voice, IoT, Phydigital Retail, AR/VR and chatbots

What’s MACH-X?

MACH-X stands for Microservices, API-first, Cloud-native, Headless and Extensibility


Start with an architecture that decentralizes your eCommerce, empowering distributed teams to accelerate business results

Get Microservices with well-defined APIs that are designed around a single function or business capabilities such as catalog, payments, pricing, cart and checkout, or address verification.

API First

Plug & Play with business critical features you need through API integrations that are seamless, secure and flexible

Rather than build backend code first and slap an API on top of it, APIs are the core around which services are built. The API-first approach accelerates the development process and enables the addition of newer capabilities.


Embrace the power of the cloud and its unmatched cost-effectiveness, agility and reliability to get robust eCommerce systems.

Deploy on the cloud to get the elasticity to scale up or down with demand. Protect uptime, especially during peak traffic like during the Black Friday weekend or during flash sales.


Decouple the frontend and backend of your eCommerce application to build whatever and however, you want.

Enable your businesses to increase selling opportunities by acting like a dynamic layer between APIs and microservices that bridges the frontend - storefronts- with the backend - databases seamlessly.

Shatter the boundaries of traditional eCommerce systems and deliver across digital touchpoints

Get enterprise-grade resilience with cloud-native security and the flexibility at scale to deliver stellar digital customer experiences.

Crafted to be
Enterprise Grade

Delivered over
the Cloud

Built over a Microservices Framework

Supports Transactions
at Scale

Drives Omnichannel Experience

Scale your business with the right platform, Fastrack digital commerce

Innovate on top of an open-source technology stack, add capabilities using plug and play components with unmatched visibility, agility and adaptability.

Open Stack

Power your platform with open source cloud computing infrastructure that uses virtual resources to build and manage your architecture

Plugin Microservices

Leverage an architecture that prioritizes agility and speed to accelerate service deployments across your eCommerce platform

End-to-end Visibility

Get detailed insight into the health of your systems and services, strategize tech/resource optimizations to support critical business goals

Agile & Adaptable

Embrace the future of rapid applications development that adapts to your business needs without affecting the speed and pre-existing systems

Sell across touchpoints, enable enhanced digital-first consumer experiences


Set up webshops and manage the entire shopper and product lifecycle seamlessly, irrespective of what front-end interface you use.

Social Commerce

Put your businesses in the eyes of prospective buyers on leading social media platforms like Facebook, Instagram, Twitter, Pinterest and more.

Mobile Commerce

Go further with your business and deliver expansive, engaging and relevant content as shoppers browse through your products and offerings from any device.

Point of Sale System

Give shoppers the mobility to shop anywhere, anytime. Connect your online and offline commerce seamlessly by creating interactive customer journeys that span touchpoints using the Concord PoS.

Accelerate digital commerce with a flexible omnichannel platform that adapts to your business

Sell across touchpoints, enable enhanced digital-first consumer experiences