Get dealer orders off WhatsApp — and onto one platform.
Self-service ordering for businesses that sell through dealers, distributors and direct to consumers, with credit and tax handled at the order. Standalone, or above your ERP. Not a DMS. Not a SFA.
You know the hard way. Here’s the cleaner one.
Orders on WhatsApp, credit found out too late, tax by hand. Concord replaces it with one platform where ordering, credit and tax are handled at the order.
Ordering the hard way
- Dealers order on WhatsApp and phone, and your team re-keys it
- Credit breaches show up late, in the aging report
- Tax worked out by hand, order by order
- Consumer sales in a separate system from the dealer channel
Ordering on Concord
- Dealers self-serve on their own catalogue and prices
- Every order credit-checked the moment it’s placed
- Per-product, per-state tax applied automatically
- B2B and B2C on one catalogue and one inventory
Three things, handled at the order.
Self-service dealer ordering
Dealers and distributors place and reorder on their own catalogue, at their own prices, off WhatsApp and the phone and onto a channel you control.
- Reorder from history, saved lists or a spreadsheet
- Each dealer sees only their own prices
Credit-limit enforcement
Every order is checked against the dealer’s limit the moment it’s placed. Over-limit orders are held before they ship: control up front, never lending.
- Holds and approvals for over-limit orders
- Aging and automated payment reminders
Automatic per-product, per-state tax
Tax is applied automatically on every order, per product and per state, and shown on the invoice as one clean amount.
- Set a tax category per product, rates per state
- Detailed GST breakup and Tally sync as a scoped build
B2B and B2C, on one catalogue and one inventory.
Run your dealer network and a direct-to-consumer store on the same core, priced independently and never drifting apart. Turn on the channels you sell in.
Configured to how your industry sells.
The cost of an order, and where buyers are going.
The drop in what a single B2B order costs to process when it moves from manual handling to self-service online ordering.
Source: Digital Commerce 360The share of B2B buyers who prefer to self-serve. Your trade customers already order online everywhere else.
Source: McKinsey B2B PulseStandalone, or above your ERP.
Concord runs on its own, or sits above your existing ERP through API-based integration. Your ERP stays the system of record and nothing gets ripped out. Which system sits underneath is your decision.
- Standalone: run the whole commerce layer on Concord.
- Above your ERP: API-based integration, your ERP as system of record.
Standalone? Run the commerce layer on its own, with no ERP underneath.
Book a short demo on your own catalogue.
A walkthrough on your own SKUs and dealers: ordering, credit and tax, in your industry’s language. Not a generic pitch.
What Concord isSelf-service dealer ordering + credit-limit enforcement + automatic per-product, per-state tax — standalone, or above your ERP via API-based integration. Not a DMS. Not a SFA.