Digital Commerce –
That Moves With Your Consumer
Deliver a seamless end-to-end experience from discovery to delight with our powerful B2C platform.
Why Choose Concord Commerce?
Concord Commerce empowers brands and retailers to digitize the entire direct-to-consumer journey — faster, smarter and with measurable business impact.
Seamless Omnichannel Experiences
Reach customers wherever they are — web, mobile app, social commerce, marketplace or in-store pickup — with one unified architecture.
Real-Time Customer Engagement
Personalize every interaction: from browse to checkout to post-purchase — powered by unified data and AI-driven workflows.
Always-On Inventory, Fulfilment & Insights
Respond in real-time to demand signals, manage fulfilment across channels, and drive faster conversions.
Flexible Integrations & Future-Proof Architecture
Easily plug in best-of-breed tools (CDP, OMS, payment gateways, loyalty engines) and scale without redesigning from scratch.
Global Reach, Localized Execution
Launch in new markets with local languages, currencies, taxes, payment methods and optimized delivery models.
Customer-Centric Design
We build with your shopper in mind — intuitive UX, rapid checkout flows, minimal friction and measurable conversion lift.
Unified Catalog & Product Discovery
Curate and present your catalog across segments, channels and devices — driven by performance data.
Multi-Channel Fulfilment & Returns
Support buy-online-pickup-in-store (BOPIS), marketplace dropship, same-day delivery and streamlined returns.
Key Features
🔹 Smart Shopper Dashboard
A unified view for your consumer: Wishlist, order status, returns, loyalty rewards — all in one place.
🔹 Instant Checkout & Secure Transactions
Fast, friction-less checkout with built-in fraud protection and secure payments.
🔹 Dynamic Promotions & Pricing
Execute targeted campaigns, personalized offers and real-time pricing with ease.
🔹 Analytics & Conversion Optimization
Track shopper behavior, funnel performance, A/B test experiences, and optimize for lifetime value.
Features
CATALOGUE MANAGEMENT
LOYALTY & RETENTION
AI-DRIVEN PERSONALISATION
PERFORMANCE ANALYTICS
DYNAMIC PRICING
CUSTOMER INSIGHTS
SEAMLESS PAYMENTS
MARKETING AUTOMATION
OMNICHANNEL FULFILMENT
CUSTOMER SUPPORT