Cookie Policy

Last updated: 30 January 2026

This Cookie Policy explains how Concord Commerce (“we”, “us”, “our”) uses cookies and similar technologies on www.concordcommerce.com (the “Website”). It explains what these technologies are, why we use them, and your rights to control their use.

This policy should be read together with our Privacy Policy and Terms of Use.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites function efficiently, improve user experience, provide analytics insights, and deliver relevant content or advertisements.

Cookies can be:

Session cookies – deleted when you close your browser
Persistent cookies – remain on your device for a defined period or until deleted
First‑party cookies – set by Concord Commerce
Third‑party cookies – set by external service providers

2. Why We Use Cookies

Concord Commerce uses cookies to:

Ensure the Website functions correctly
Improve performance and security
Understand how users interact with our Website
Personalize content and marketing
Comply with legal and regulatory obligations (including GDPR, ePrivacy, and similar laws)

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the Website to operate and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling out forms.

Legal basis: Legitimate interest / Contractual necessity

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting information anonymously. This allows us to measure and improve performance.

Examples may include:

Page visits and traffic sources
Time spent on pages
Error messages

Tools we may use include Google Analytics or similar platforms configured to respect consent preferences.

Legal basis: Consent

c. Functional Cookies

Functional cookies enable enhanced functionality and personalization, such as remembering your preferences, region, or language selections.

If you do not allow these cookies, some or all of these services may not function properly.

Legal basis: Consent

d. Advertising & Marketing Cookies

These cookies may be set through our Website by advertising or social media partners. They may be used to:

Deliver relevant advertisements
Measure campaign effectiveness
Build a profile of your interests

We do not sell personal data. Any advertising cookies are used in compliance with applicable data protection laws.

Legal basis: Explicit consent

4. Third‑Party Cookies

Some cookies on our Website are placed by third‑party service providers who perform services on our behalf. These third parties may collect data directly from your browser and are subject to their own privacy policies.

Examples include:

Analytics providers
Marketing and CRM tools
Consent management platforms

5. Cookie Consent & Management

When you first visit our Website, you will see a cookie consent banner that allows you to:

Accept all cookies
Reject non‑essential cookies
Customize your preferences by category

You can update or withdraw your consent at any time via the Cookie Settings link available on the Website.

6. Managing Cookies via Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Delete existing cookies
Block all or specific types of cookies
Receive alerts before cookies are stored

Please note that disabling certain cookies may impact Website functionality.

Helpful resources:

7. International Data Transfers

Where cookies involve processing data outside your country or region, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent lawful mechanisms.

8. Compliance With Global Laws

This Cookie Policy is designed to comply with:

EU & UK GDPR
ePrivacy Directive
CCPA / CPRA (California)
India DPDP Act, 2023
Other applicable global data protection laws

Where required by law, cookies are activated only after obtaining valid consent.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. The updated version will always be available on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, you can contact us at:

Concord Commerce
Email: sales@concordcommerce.com
Website: www.concordcommerce.com

This Cookie Policy was drafted for Concord Commerce to provide transparency and global regulatory compliance.