Self-service dealer ordering+credit-limit enforcement+tax-ready invoicing
Run standalone, or above your ERP via API-based integration. Not a DMS. Not a SFA.
Dealers order what’s actually in stock — not what your price list says
Concord shows each dealer only the stock they’re allowed to see, across every warehouse, with the thresholds and low-stock alerts you set. Orders come in clean, for lines you can actually fulfil — no “is this available?” on WhatsApp, no cancellations after the fact.
Book a demoA short, human-worked demo on your own dealer and warehouse setup — no self-serve signup.
The order that was never fulfillable
A dealer places an order off a price list or an old catalogue. The stock isn’t there — or it’s at a warehouse that dealer doesn’t draw from. Now someone checks Tally or calls the plant, the order gets held, part-shipped or cancelled, and the dealer is annoyed. Multiply that across a network and your team spends its day reconciling promises to stock instead of taking orders.
Stock lives in one system, orders in another
Dealers can’t see real availability, so they order blind and your team becomes the lookup service.
Every warehouse looks the same to the dealer
A dealer sees “in stock” for stock they can’t actually be shipped from — wrong depot, wrong region.
You find out you’re short too late
Low stock surfaces when an order fails, not before — so you’re firefighting instead of replenishing.
Stock by warehouse
One dealer, the stock that’s actually reachable
Concord tracks inventory by warehouse, per SKU. A dealer doesn’t see a single blended “in stock” number — they see availability from the warehouses they’re served by, so what they order can actually be shipped to them. You hold the full picture across every location; each dealer sees the slice that applies to them.
Update stock manually, bulk-upload it, or keep it current by syncing from your ERP via API-based integration — the visibility rules apply the same way whichever route you use.
| SKU | Bhiwandi hub | Hosur store | Status |
|---|---|---|---|
| Weathershield 20L | 640 | 120 | Available |
| PrimeCoat 10L | 48 | 0 | Low |
| FlexSeal 5kg | 0 | 0 | Out of stock |
| Ghaziabad depot | not served to this dealer | Hidden | |
Buyer visibility rules
You decide which stock each dealer can see
Warehouse-to-buyer mapping and inventory visibility rules control exactly which warehouses — and which products — each account is shown. A dealer in one region never sees stock they can’t be supplied from; a dealer on a limited range never sees SKUs outside it. Availability follows the same account logic as your per-dealer catalogue and pricing.
Illustrative example — fictional dealers and warehouses.
Per-account warehouse mapping
Each dealer account is mapped to the warehouses that serve it — availability is scoped to those, not the whole network.
Show, hide or restrict by product
Inventory visibility configuration lets you keep certain SKUs off an account entirely, in step with catalogue rules.
Consistent with pricing & catalogue
The same account sees its own catalogue, its own prices, and its own availability — no spreadsheet-per-dealer. See catalogue & pricing →
Thresholds & alerts
Know you’re running short before an order fails
Set inventory thresholds and safety-stock levels per SKU per warehouse. When stock crosses the line you’ve drawn, Concord raises a low-stock alert — so replenishment is something you plan, not something you discover when a dealer’s order can’t be filled.
Thresholds you set
Define the level at which a SKU counts as “low” for each warehouse — not a fixed default.
Safety-stock controls
Hold a floor you don’t sell below, so committed stock isn’t drawn down by routine orders.
Low-stock & inventory alerts
Get notified as stock approaches the threshold, per warehouse, before it bites.
What the inventory module manages
Everything a dealer-facing manufacturer needs to keep availability honest — without running a warehouse-floor system.
How it works
Set stock by warehouse
Enter or bulk-upload stock per SKU per warehouse — or sync it from your ERP via API-based integration.
Map who sees what
Warehouse-to-buyer rules decide which warehouses and products each dealer account is shown.
Set your thresholds
Safety-stock and low-stock levels per SKU per warehouse trigger alerts before you run dry.
Dealers order what’s available
Self-service ordering shows only in-policy, in-stock lines — so orders come in fulfillable. See dealer ordering →
Reservation holds committed stock against placed orders so two dealers don’t both “get” the last of a line; where you allow it, an out-of-stock line can go to backorder rather than silently failing.
Versus checking stock by hand
Manual stock checks
- Dealers ask “is it in stock?” on WhatsApp and phone; your team is the lookup service.
- Orders placed against a stale price list or last month’s catalogue.
- Every dealer sees the same blended number — including stock they can’t be shipped.
- You learn you’re short when an order fails, then chase replenishment.
- Cancellations and part-shipments erode dealer trust.
Concord inventory visibility
- Every dealer sees their own, current, allowed availability — no one to ask.
- Orders are placed against live, per-warehouse stock.
- Each account sees only the warehouses and SKUs mapped to it.
- Thresholds and alerts flag low stock before it blocks an order.
- Orders come in fulfillable, so your team takes orders instead of reconciling them.
Manual B2B order handling runs roughly ₹500–1,000 per order; a self-service channel takes it to about ₹20. Accurate, self-served availability is what keeps those orders from bouncing back into manual handling.
Source: Digital Commerce 360.
B2B buyers’ preference for self-serve and remote ordering rose from 67% to 83%. Dealers expect to place their own orders — and they’ll only trust the channel if the stock it shows is real.
Source: McKinsey B2B Pulse.
Dealer inventory — common questions
Can dealers see all of my stock?
No. Buyer inventory visibility rules and warehouse-to-buyer mapping control exactly which warehouses and products each account is shown. A dealer only sees availability from the locations that serve them, and only for SKUs you’ve made visible to that account.
Does it show stock per warehouse, or one combined number?
Per warehouse. Concord tracks inventory by warehouse and shows each dealer availability from the warehouses mapped to their account, rather than a single blended figure they can’t act on.
What triggers a low-stock alert?
The thresholds and safety-stock levels you set, per SKU per warehouse. When stock crosses the line you’ve drawn, Concord raises a low-stock alert so you can replenish before an order can’t be filled.
Is Concord a warehouse management system?
No. Concord handles dealer-facing stock visibility inside the ordering flow — what each dealer can see and order — not warehouse-floor operations. It’s not a DMS and not a SFA either; it’s the self-service commerce layer above your existing systems.
Do I have to key stock in by hand?
Only if you want to. You can update stock manually, bulk-upload it, or keep it current by syncing from your ERP via API-based integration. The visibility and threshold rules apply the same way whichever route you use.
Does this need my ERP?
No. Concord runs standalone, or it syncs stock from your ERP via API-based integration — which ERP, and whether to use one at all, is your decision. Nothing gets ripped out or replaced.
Related capabilities
See it on your own warehouses and dealers
A short, human-worked demo — your locations, your visibility rules, your thresholds — so you can see exactly what a dealer would see when they place an order.
Self-service dealer ordering + credit-limit enforcement + tax-ready invoicing — run standalone, or above your ERP via API-based integration. Not a DMS. Not a SFA.
Book a demo