Terms and conditions :
The domain name https://www.concordcommerce.com and its parent company “Jarvis Business Solutions Pvt Ltd” with domain name https://www.jarvisbusiness.io and Concord Commerce Platform (the ‘Website’, the ‘App’ is collectively hereinafter referred to as the “PLATFORM”) is owned by Jarvis Business Solutions Private Limited, a Company incorporated under the Companies Act, 2013 with its registered office at 1st Floor Rajapushpa House, Silicon Valley, Plot 34, Madhapur, Hyderabad – 500081 Telangana. (Hereinafter referred to as the “COMPANY”)
By creating an Account on website or on Platform as an Authorized User and/or by accessing and using the Platform, you accept these Terms of Service and you hereby acknowledge that you, on your behalf as an individual and/or on behalf of your employer, if any or another legal entity (collectively “You” or “Your”), have read and understood and agree to comply with these Terms and are entering into a binding legal agreement with Company and/or its group companies or affiliates (“Jarvis” ‘Company”, we”, “us”, “our”, “ours”).
Platform provides its services to you subject to the notices, terms, and conditions set forth in this agreement (hereinafter referred to as the “Terms”). In addition, when you use any Website or platform service, you will be subject to the rules, guidelines, policies, terms, conditions and documents applicable to such service, and they are incorporated into these Terms by this reference.
By mere use of the Website or Platform, you shall be contracting with Company and these Terms including the policies represent a binding contract between you and us. Therefore, you should read these Terms carefully before you start to use the Services. Company retains the right to deny access to anyone who we believe has violated any of these Terms.
ACCESSING, BROWSING OR OTHERWISE USING THIS PLATFORM INDICATES YOUR AGREEMENT TO THESE TERMS, SO YOU ARE ADVISED TO READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.
1.1 CHANGES TO THESE TERMS
We reserve the unilateral right to revise these Terms from time to time and at any time without providing any intimation to you and in our sole discretion. We will post the new version of these Terms or any policies on this Website and any change or modiﬁcation to these Terms shall be effective immediately from the date of such upload of the revised Terms on the Platform. Your continued use of the Platform following the modiﬁcations to the Terms and policies constitutes your acceptance of the modiﬁed terms and conditions whether or not you have read them and shall be binding on you. For this reason, you are advised to frequently review these Terms, and other policies.
1.2 CHANGES TO WEBSITE / PLATFORM
In order to optimize and improve your experience, we may update the platform from time to time, and may change the content, display or form at any time without prior notice. We do not guarantee that the platform, or any content provided or displayed on it, will be free from errors or omissions. Further, we are under no obligation to update the Platform or any of the content provided on it.
1.3 DESCRIPTION OF THE SERVICE
Concord provides a complete commerce platform that enables merchants to unify their commerce activities. Among other features, this platform includes a range of tools for merchants to build and customize online stores, sell in multiple places (including web, mobile, social media, online marketplaces and other online locations (“Online Services”) and in person (“POS Services”)), manage products, inventory, payments, fulfillment, shipping, business operations, marketing and advertising, and engage with existing and potential customers. Any such service or services offered by concord are referred to in these Terms of Services as the “Service(s)”.
2.1 You must be 18 (eighteen) years or older and capable of entering into a legally binding agreement (as per the Indian Contract Act, 1872) in order to use Platform. If you are under 18 (eighteen) years of age, you may use this Website only with the involvement of a parent or guardian.
2.2 The Company shall not be liable in case of any false information is provided by the User including User’s age and the User and/or his natural or appointed guardian alone shall be liable for the consequences as per the applicable Law of the country to which the User belongs.
2.3 The Company disclaims all liability arising out of such unauthorised use of the Platform and any third party liability arising out of Your use of the Platform if You are a minor.
3 . TERMS OF SERVICES
3.2 If you are accessing, browsing, and using the platform or availing the services on someone else’s behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to these Terms, you agree to accept liability for any harm cause by any wrongful use of the platform resulting from such access or use of the platform in whatsoever nature.
3.3 If you know or have reason to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ provided on the platform. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Company.
3.4 Prohibited Uses. You shall not use the Website for any illegal, unlawful, unauthorized or prohibited purposes (“Prohibited Uses”) nor may you, in the use of the platform, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws). You will comply with all applicable laws, rules and regulations in your use of the platform. In the event you use platform for any Prohibited Uses, we reserve the right to immediately and without notice, suspend/delete your account and ban you from accessing platform in future.
4. USER CONTENT
4.1 You retain ownership and sole responsibility for any text, messages, chat communications, billboard postings, software, photos, drawings, graphics, proﬁles, opinions, ideas, images, videos, audio ﬁles or other materials or information posted, uploaded, emailed, transmitted or otherwise made available to the platform by you (collectively “User Content”). Therefore, you are responsible for User Content and you must ensure that you have all the rights and permissions needed to use User Content on the Website.
4.2 By using the platform you grant us a worldwide, perpetual, unrestricted, royalty free license to use, reprodce, distribute, modify, adapt, create derivative works, make publicly available, and otherwise exploit User Content, but only for the limited purposes of providing the services to you and as otherwise permitted by our privacy policies. This license continues even after you stop using our platform. You acknowledge that this license includes the right for us to make User Content available to other users of the platform, who may use User Content subject to these Terms.
4.3 You can remove your content by deleting it, however in certain circumstances User Content may not be completely removed, and copies of User Content may continue to exist on the Website. We are not responsible or liable for the removal or deletion of (or failure to remove or delete) any of User Content.
4.4 Company does not endorse or control the User Content transmitted or posted on the Platform and therefore, accuracy, integrity or quality of User Content is not guaranteed by Company. You understand that by using the Website, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will Company be liable in any manner whatsoever for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content. You hereby waive all rights to any claims against Company for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
4.5 You hereby acknowledge that Platform has the right, but not the obligation, in its sole discretion to refuse to post or to remove any User Content and further reserves the right to change, condense, or delete any User Content.
The Platform may provide links to other websites and online resources. Your use of Third-Party websites and resources is at your own risk.
6.1 These Terms are effective unless and until terminated by either you or Platform.
6.2 You agree that Platform, in its sole discretion, for any or no reason, and without penalty or notice, may suspend or terminate your account (or any part thereof) or your use of the Platform at any time.
6.3 You agree that any termination of your access to the Platform or any account you may have or portion thereof may be without prior notice, and you agree that Platform will not be liable to you or any third party for any such termination.
6.4 Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies that Company may have at law or in equity.
7. DISCLAIMER OR WARRANTY AND LIMITATION OF LIABILITY
7.1 The Website is presented “as is” and “as available” basis without any warranty or condition, express, implied or statutory. Neither we nor our affiliates, partners, directors, employers, agents, licensors or suppliers make any representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or this Website or any of the content, including but not limited to warranties of merchantability, non-infringement or ﬁtness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
7.2 You agree that in no event will Company or its affiliates, directors, employees, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated proﬁts or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to:
- these Terms;
- the Website; or the Platform; or
- your use or inability to use the Website or Platform
7.3 In no event will Company or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to:
- these Terms;
- the Website;
- your use or inability to use the Website; or
- any other interactions with Company,
howsoever caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or Website.
7.4 In no event will Company or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers be liable to you for any losses, damage, liabilities, and causes of action arising out of any act, omission or negligence to which you contributed.
7.5 The Company does not warrant that the access or usage of the Website will be uninterrupted, timely, secure, or error-free
7.6 Company does not warrant that the results that may be obtained from the use of the Website will be accurate or reliable
7.7 You agree that no claims or action arising out of, or related to, the use of the Website or these Terms may be brought by you more than 1 (one) year after the cause of action relating to such claim or action arose. If you have a dispute with us or are dissatisﬁed with the Website, termination of your use of the Website is your sole remedy. We have no other obligation, liability, or responsibility to you.
You agree to defend indemnify and hold Company and its affiliates, contractors, employees, officers, directors, agents and third party partners harmless from any and all claims, losses, damages, liabilities, costs and expenses, including without limitation, legal fees and expenses, caused by or arising out of claims based upon your actions or inactions or related to your use or misuse of the Website, any violation of these Terms or any of the covenants made by you herein, which may result in any loss or liability to Company or any third party.
9. INTELLECTUAL PROPERTY RIGHTS
All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by Indian and international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. The compilation of all content on Website is our exclusive property, and is protected by laws of India and international copyright and database right laws. All software used on Website is also our exclusive property, or the property of our affiliates or software suppliers, and is protected by Indian and international copyright, authors’ rights law and other intellectual property rights. You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modiﬁcation of the materials, use of the materials on any other web site or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
10. LICENSE TO USE WEBSITE
10.1 We grant you a limited license to access and make personal use of Website and platform but not to modify it, or any portion of it, except with our written consent. This license does not include any resale or commercial use of the Website or its contents; any derivative use of the Website or its contents; any downloading or copying of account information for the beneﬁt of another user, or any use of data mining, robots or similar data gathering and extraction tools.
10.2 Website or platform or any portion thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without our express written consent.
12. GOVERNING LAW AND JURISDICITON
These Terms are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of courts in Bangalore, India.
13. GRIEVANCE OFFICER
For any assistance for grievance , you contact us at : email@example.com
The Grievance Officer can be contacted to report abuse, or to complain against any content hosted, transmitted, published, updated or shared on Website or platform