Self-service dealer ordering + credit-limit enforcement + tax-ready invoice generation (GST-ready in India, VAT/ZATCA-ready in the Gulf) — run standalone, or above your ERP via API-based integration. Not a DMS. Not a SFA.
Move RFQs and quotes off email.
Buyers request. You respond and counter. Convert quote to order in one click — with every version, price and approval tracked, not buried in an inbox.
Quoting by email loses the thread.
RFQ software is meant to end this. Today a dealer asks for a price, and it becomes a reply chain, a spreadsheet attachment, a forwarded approval, another revised sheet. A week later the buyer says yes — and someone re-keys the whole thing into an order by hand. The version that got agreed, the discount that got approved, who signed off: none of it lives in one place.
Which version is current?
Prices change across three email revisions and a re-sent PDF. Nobody is sure which one the dealer actually accepted.
Who approved that price?
A rep drops below the floor to close it. There's no record of the approval — or whether one ever happened.
Re-keyed by hand
An agreed quote becomes a fresh manual order, typed again into your system, with every chance for a slip.
No copy-paste between stages — the quote a buyer accepts is the order you fulfil, with the full negotiation history attached.
Buyers request from a real catalogue, not a blank email.
A quote request starts from the catalogue that dealer is allowed to see, at the account and tier prices you've already set. So you're not deciphering a free-text email — you're looking at real SKUs, real quantities and a real starting price.
- Their catalogue, their prices as the opening position on every line.
- Quantities, MOQ and pack sizes carried through from the same rules that govern ordering.
- Requests land in one queue — nothing lost in a rep's inbox.
Pricing origin lives on catalogue & pricing.
Meridian Distributors requests a quote
- Opens their catalogue → adds 3 line items
- Sees account price on each line as the start point
- Submits an RFQ with target quantities
Negotiate in structured rounds — every one on the record.
You send a price. The buyer counters. You counter back. Each round is a distinct, timestamped entry — not a lost reply. Prices below the floor you set route for approval before they can be sent, and the approval is logged.
The agreed price applies to that account only and can be time-bound. You decide the floors and who is allowed to approve a discount.
This is manufacturer-controlled pricing — control and enforcement of what you agree to. It is never lending, financing or a credit product.
Meridian Distributors · one line item
- Round 1You offer₹412
- Round 2Buyer counters₹390
- Round 3You settle₹398
Accepted quote becomes an order in one click.
When the buyer accepts, the agreed quote converts straight to an order — no re-keying, no fresh spreadsheet. The negotiation history stays attached, so anyone can see what was agreed and who approved it.
Credit-checked at order time
The limit you set is enforced the moment the order is placed — an order that would breach it is held, not chased later. See credit control.
Tax-ready invoice
The resulting invoice is generated tax-ready — GST-ready in India (per-product CGST / SGST / IGST) and VAT/ZATCA-ready in the Gulf. Downstream e-invoicing stays with your existing system.
Straight into ordering
The order flows into the same self-service ordering pipeline your dealers already use. See dealer ordering.
Versions, approvals and templates — handled for you.
Full version history
Every revision of a quote is retained. You can always see what changed between rounds and which version the buyer accepted.
Logged approvals
Below-floor prices and beyond-limit discounts route to the approver you configure, and every decision is recorded — configured control, not an honour system.
Reusable templates
Turn a recurring RFQ into a template so repeat quotes start pre-built instead of from scratch each time.
Four steps, one system.
Buyer requests
A dealer raises an RFQ from the catalogue and prices you've set for their account.
You respond
Offer, counter and route below-floor prices for approval — each round tracked.
Buyer accepts
The agreed version is locked in, time-bound if you set it, applied to that account.
Convert to order
One click — credit-checked at order time, with a tax-ready invoice.
Sits above your ERP via API-based integration — orders, catalogue, credit and invoices sync clean. Nothing to rip out.
Manual quoting is the cost. Self-serve is the expectation.
Handling a B2B order by hand costs an estimated ₹500–1,000; moving it to self-service brings it to roughly ₹20 per order. Quoting by email sits squarely in the manual column.
Digital Commerce 36067% of B2B buyers already purchase online, and 83% expect their online purchasing to grow. Buyers now expect to request and agree pricing the same way.
McKinsey B2B PulseQuotes & RFQ — the questions buyers ask.
Is this a credit or lending product?
No. Concord never lends or finances. "Respond and counter" is controlled pricing: you set the floors and who can approve a discount, and an agreed price applies to one account and can be time-bound. Credit-limit enforcement is a separate control — also never lending. It's about enforcing what you agree, not extending money.
How is a quote different from an order here?
A quote is the price you negotiate and agree with a buyer. Once they accept it, it converts to an order in one click — credit-checked at order time, with a tax-ready invoice — so nothing is re-keyed and the agreed terms carry straight through.
Do buyers see their own prices when they request?
Yes. Requests start from the catalogue and the account, tier and volume prices you've set, so you negotiate from real SKUs and real starting prices rather than a blank email. Pricing rules live on catalogue & pricing.
Are negotiations and approvals tracked?
Yes. Every round and every version is timestamped and retained. Prices below your floor and discounts beyond a rep's limit route for approval before they can be sent, and each approval is logged. You can always see what changed and who signed off.
Do we need an ERP for this to work?
No. Concord runs above your ERP via API-based integration, or on its own. Which ERP — or whether to use one at all — is your decision. Tally connects the same API-based way as any other ERP.
Does this replace our DMS or SFA?
No. Concord is not a DMS and not a SFA. It's the dealer-commerce layer — self-service ordering, credit-limit enforcement, catalogue & pricing and quotes — running above whatever you already have.
See quotes and RFQ on your own dealer data.
Self-service dealer ordering + credit-limit enforcement + tax-ready invoice generation (GST-ready in India, VAT/ZATCA-ready in the Gulf) — run standalone, or above your ERP via API-based integration. Not a DMS. Not a SFA.