How Concord integrates with the systems you already run
Concord runs standalone out of the box. When you do need to connect it to something else, it happens one way: API-based integration, above your existing stack — you decide what connects and when.
Self-service dealer ordering + credit-limit enforcement + tax-ready invoice generation (GST-ready in India, VAT/ZATCA-ready in the Gulf) — run standalone, or above your ERP via API-based integration. Not a DMS. Not a SFA.
Start with no integration at all
Most teams don't need an integration on day one. Concord handles the full span on its own — storefront, self-service dealer ordering, credit-limit enforcement at the moment of order, and GST-ready invoice generation — with nothing else wired in.
Integration is opt-in. Add it when you have an existing system you want Concord to sit above. See how the pieces fit together on the B2B platform overview.
Two ways to move data in and out
Excel & CSV import / export Live
The low-friction path most manufacturers actually start on. Bring your data in from a spreadsheet, take it back out the same way.
- Upload catalogue, pricing tiers, MOQ, pack sizes and price lists from Excel
- Bulk inventory upload and CSV order upload
- Export orders, price lists and data back to CSV / Excel
API-based integration Live
When a spreadsheet round-trip isn't enough, connect Concord to your existing systems over its API — managed and monitored, so you can see what's flowing.
- API management and integration monitoring built in
- Catalogue and inventory synchronisation
- You decide which systems to connect, and to what depth
Above your ERP — nothing gets replaced
If you already run an ERP, Concord sits above it via API-based integration. Your ERP stays your system of record, and Concord becomes the ordering-and-credit layer in front of it.
Tally connects the same way as any other ERP — through API-based integration, scoped per deployment. There's no pre-built Tally connector; Tally is treated like any system with an API.
Read the full ERP integration story for how the sync works, what's involved, and the diligence a CTO needs.
Where GST-ready ends and e-invoicing begins
Worth being exact about, so there's no confusion in evaluation.
What Concord does
Applies configurable per-product GST tax rules so every order and invoice carries the correct tax, and generates a clean, GST-ready invoice.
What stays with your e-invoicing / GSP
These are downstream of Concord — Concord prepares the invoice they file, it doesn't file it:
Working out whether e-invoicing applies to you? Try the GST e-invoicing applicability checker.
Other integrations, set up as part of your deployment
These run over the same API-based integration, built into your deployment when you need them — sized to how you actually work, rather than shipped one-size-fits-all:
- Payment gateway integrations
- Messaging: WhatsApp and SMS
- Analytics and tag integrations
- CRM integration
Tell us which systems matter in the demo, and we'll scope exactly how they connect.
What Concord is not
Clear scope is part of an honest integration story.
Integration FAQ
Do I need an ERP to use Concord?
No. Concord runs standalone — dealer ordering, credit-limit enforcement and GST-ready invoice generation work with no ERP behind them. If you already have one, you can connect it later via API-based integration.
Is there a pre-built Tally connector?
No. Tally connects through the same API-based integration as any other ERP, scoped per deployment. It isn't a shipped, plug-in connector — it's treated like any system with an API.
Can I start on Excel now and integrate later?
Yes. Excel and CSV import/export is live today — upload your catalogue, pricing and inventory, and export orders and price lists back out. You can move to API-based integration whenever it makes sense.
Does Concord generate GST e-invoices — IRN, QR codes, GSTR-1?
No. Concord makes invoices GST-ready with configurable per-product tax rules. IRN generation, the signed QR code, IRP reporting and GSTR-1 population stay with your existing e-invoicing software or GSP. Concord prepares the invoice; your system files it.
What can sync across the API?
Orders, catalogue, credit, inventory and invoices can flow between Concord and the system it sits above. The exact scope and direction are confirmed per deployment.
Does Concord connect to my CRM or to SAP?
Concord integrates over its API, and additional integrations — like CRM, payments or messaging — can be set up as part of your deployment on request, with the scope confirmed per engagement. If a specific system is critical, raise it in the demo and we'll scope exactly how it connects.
Standalone, or above your ERP via API-based integration — the same dealer-ordering and credit layer, wired to as much or as little of your stack as you want. Not a DMS. Not a SFA.
Book a demo