Order Refund

Introduction

What is a order refund?

• An amount of money that is given back to customer, especially because customer are not happy with a product or service that customer have bought

Where to assign order refund to site?

• After creating the order. Click on edit icon under actions.
• Click on Return items in Order details page.
• After click on return items, increase the quantity of orders we have to return and click on save button.
• There we can assign order refund to site.

Order Refund

• Click on Orders under Orders component in left side panel.

• After order creation click on edit icon under actions in Orders.

• After click on edit icon order details page displayed.

• Click on Return Items in order details page.

• Select the returned order and increase the quantity of the order.

• Click on save button.

• After click on save button, return order is displayed under Order Returns list page.

If you need assistance, please reach out to our support staff by sending an email at : support@concordcommerce.com